How I (Almost) Saved a Client $100,000—The Plot Twist That No One Saw Coming
As someone who has worked with a wide variety of clients over the years, I’ve seen just about every type of agency-client relationship. Some work like a well-oiled machine, while others become expensive exercises in frustration. This story, though, falls into a category of its own. It’s a perfect example of how business can be […]
The Dog-Powered Approach to Content Marketing
Sometimes the best ideas come when you’re not sitting at your desk, staring at a blank screen. As marketers, we spend so much time thinking about strategies, keywords, and content calendars that it can feel like a grind. But what if I told you that some of my best content ideas come from… walking my […]
How Barefoot Wine Mastered Brand Positioning and Customer Research to Capture a Market Gap
Every great entrepreneurial story has a moment when everything just clicks—a realization that you’re on to something bigger than you ever imagined. For Barefoot Wine founders Michael Houlihan and Bonnie Harvey, this came from two key insights: brand positioning and customer research. I recently listened to their interview on the How I Built This podcast, […]
Customer Onboarding: Strategies for Success and Long-Term Loyalty
Introduction Welcome to Marketing Spark, a podcast delivering actionable insights, strategies, and stories from B2B and SaaS entrepreneurs and marketing leaders. In this episode, we’re diving into one of the most critical components of customer success: onboarding. Today’s conversation features Dale Harrison, a seasoned marketer whose expertise is shaped by his background in mathematics, statistics, […]
Authentic Marketing Lessons from Teddy Swims
Have you ever stumbled upon something that unexpectedly inspires you? That’s exactly what happened to me with Teddy Swims on TikTok. Until recently, I had never heard of Teddy Swims or listened to his music. But after stumbling upon one of his videos, it’s safe to say I’m hooked. His videos have become a quasi-obsession […]
The Marketing Challeges of Battling CRM Golaiths
In a crowded market where dozens, if not hundreds, of brands are battling for attention, strong brand positioning can be the key to standing out and driving success. This is particularly true in industries like Customer Relationship Management (CRM), where differentiation is essential to thrive amid fierce competition. This post explores how Copper, a small […]
How to do Marketing Without a Budget
If you had no marketing budget, how would you drive brand awareness and leads? Create a ton of content? Look for speaking opportunities? How about guerrilla marketing at conferences? It’s a conundrum that I encounter with prospects and clients. They’re excited about marketing but have little or no money to actually do it. It’s like […]
The Key Better Marketing: Messaging, Messaging
“Messaging, messaging, messaging.” Question to a CEO: What’s the biggest problem with your marketing? It is an interesting and insightful response given the company is struggling with many marketing and sales challenges. • It attracts too many wrong types of prospects.• Its Website isn’t an highly-efficient conversion machine.• There isn’t enough content to educate and nuture […]
Two Easy Ways to Eliminate Demo No-Shows
No-shows at demos: what does it mean? A meeting was booked but someone bails on it. It’s disappointing and frustrating, given the effort to drive demos. Here are two easy ways on how reduce no-shows: #1: Market them as opportunities for prospects to learn about how your product could solve their problems. Present a demo […]
The Best Salesperson That I’ve Ever Met
It’s amazing when an old dog teaches you new (sales) tricks. Here’s the story: My wife and I are travelling through Guatemala and Mexico. While wandering the cobblestones of Antigua, we were charmed by Marco, an 80-year-old guide/hustler, who offered us a tour of a local coffee plantation. Marco told us the tour was $5, […]