In this episode of Marketing Spark, I speak with Jiaqi Pan, Co-founder and CEO of Landbot, an AI-powered platform for creating conversational chatbots.

We discuss the origin story of Landbot, the company’s pivot from a B2C model, strategies for B2B SaaS entrepreneurs, and the impact of AI on customer service.

The conversation also dives into brand positioning, customer acquisition, and the metrics for measuring AI-driven customer service success.

The obligatory CTA

Has your B2B SaaS growth plateaued? Is your market more “meh” than marvelous?

We should talk about how I can help $1M to $10M companies jump-start growth with clear brand positioning, strategic plans, and lasar-focused tactical execution. Let’s talk.

By the way, I recently launched a new homepage refresh package. If conversions are low and bounce rates are high, an updated homepage is a no-brainer.

The deliverables include brand positioning document, Website copy, competitive research and a low-fidelity wireframe.